The constituency you forgot to build


Run the Room

V - Voice Demand

When I was 22, I thought a well-argued op-ed could change a policy.
I wrote a few. None of them did.

For years after, I kept making the same mistake in different forms: believing that one strong, well-placed voice could move an institution.

It can't. Not on its own.

Endorsement is what experts say. Demand is what decision-makers feel. Those are not the same thing, and confusing them is why so many well-supported standards never move.

The fourth phase of DRIVE is Voice Demand—making adoption feel both attractive and inevitable. Two moves working together:

1-Nothing about us without us. When the people most affected by the gap articulate it clearly and believe change is possible, governments face stronger incentives to act. Visibility shifts the political calculus. It turns a technical reform into something communities expect, and something leaders feel obligated to deliver.

Before the proCHW movement, doctors and nurses had professional associations—unified voices that governments tracked. Community health workers and the patients they served did not. Which meant, politically, they weren't particularly high priority because no demand was being generated.

A population can be discussed. A constituency has to be answered.

2-Surround sound. When a minister hears about a standard once, it's a proposal. When she hears about it from six directions in a single quarter, it starts to feel like consensus. Consensus is hard to resist.

In the proCHW movement, that meant ministers heard about the standard from their own community health workers, from their financing partners, from peer countries who'd already adopted, from the press, and from the technical agencies...all in a matter of months leading up to a decision window. Not by accident. By design.

Try this:

Pick one decision-maker you're trying to move. List every voice they're currently hearing on your issue. Now list the voices that are missing.

Too few or not the right ones? That gap is your work.

🌿 Endorsement is permission. Demand is pull. Build the second.


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Run the Room

Get in the room. Run it. Change what happens when you leave. That's the work I do with senior leaders moving standards from concept to institutional adoption. My work has been featured in The New York Times, TIME, The Lancet, and Foreign Policy. Each Saturday, one short note on making it easy to move decisions that matter—three minutes to read, used in next week's meeting.

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