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Get in the room. Run it. Change what happens when you leave. That's the work I do with senior leaders moving standards from concept to institutional adoption. My work has been featured in The New York Times, TIME, The Lancet, and Foreign Policy. Each Saturday, one short note on making it easy to move decisions that matter—three minutes to read, used in next week's meeting.
Run the Room Sorry, not sorry. ↓ (Am on the road this week, so am re-sharing an audience favourite) I'm Canadian, so I'm an expert at apologizing. And we often think it sounds gracious:“Sorry to bother you.”“Sorry to take your time.” But in meetings, every apology lowers the ceiling for the room. You've told people this meeting is a burden––and they'll act accordingly. Instead, frame it as a privilege and a purpose.“This is the best group to tackle this.”“I’m energized to dig in...
Run the Room The minister believes you ↓ Lat week we talked about how—and how not—to persuade a senior decision-maker. But what if she already agrees with you? Nearly two thousand caregivers in Brazil were recently asked why their child wasn’t fully vaccinated. Fear of the vaccine (refusal, side effects, things read on the internet) accounted for 1.7%. Couldn't get there, because the clinic was far or open only during the hours you are at work: 7.9%. And the largest group, 16.4%, had turned...
Run the Room Nobody joins a scolding ↓ Health advocacy often comes down to telling a government minister that he is killing children. Which is sometimes true. But consider the minister. He did not wake up this morning and decide to kill children—he woke with a budget set by someone else, three things on fire, a civil servant telling him what's wrong with his plan, and now there is an email from you about dead babies. It will not endear him to your argument. (However right you are about the...